This website enables customers to make payments for the following services:

• AMC Renewal - The software is sold with a one year guarantee. The AMC is charged annually in advance for standard software servicing for a one year duration.


• Barcode Installation - The module that enables barcode scanning at the point of sale is sold as a separate module for an additional charge.


• Node Installation - payment is required for adding one or more additional terminals to the local network within the organisation.


• Ownership Change - In case the organisation is sold to another party, this charge is levied for the transfer of the software license ownership.


• Remote Application Installation - charge levied for adding a remote system to the organisation's network.


• Service Charge - for clients who are neither within the guarantee period nor have availed the AMC service, this charge is levied for software service related to Medisoft.

How to Find Your Customer ID ?

If you do not already know your customer id, you can find it by yourself. Log in to your Medisoft desktop application and take a look at the bottom-right corner. You can see your customer id next to the current time on the status bar of Medisoft application.

Things to Remember

• This online payment facility is meant only for the registered customers of Digitronics.
• Ensure a stable internet connection when the transaction is being performed.
• Do not share confidential bank account information such as account number, OTP etc. with anyone.
• Ensure that the device being used for payment is not exposed to malware and anti-malware and firewall settings are enabled.
• Only use verified and trustworthy internet service providers to prevent snooping.
• Ensure that a power outage does not occur when the transaction is being made.
• Digitronics may not be held responsible for payment failures or other issues that arise due to these or other factors external to the firm.
• A real time receipt will be generated as soon as the payment is completed and this can be printed if necessary.
• Once the payment is completed, the original bill/receipt will be sent within 5 days to the customer’s registered e-mail id.
• In case the payment fails, an acknowledgement mentioning the same will be sent to the customer.
• In case the payment fails and the amount has been debited from the customer’s account, kindly reach out to us.